The fact remains that Macs are much, MUCH easier to support. I've been supporting computers (Mac, Windows and earlier devices) as a professional, independent consultant for over 24 years. Ever since OS X 10.2 and later came around, if I help a client with their computer and set it up smooth and pleasant, it STAYS THAT WAY until they get their next computer, four or so years later. Zero support costs. I get three or four referrals a week from fully satisfied clients, and then THEY get satisfied. It's a great business model.
NO Windows PC "stays that way" - It's an endless, endless cycle of throwing chairs and sofas against the drawbridge gate, trying to block off the newest worm, virus or the other 90,000 nasties that keep arising. Adware, zombie PC's, and on and on. Ick. At thi very moment, zombie PC's infected by SOBER.G are sending you German Neo-Nazi spam. Thank the idiots who are still running Windows as it arrived, right out of the box. You can't expect Grandma to endlessly check for updates every day, can you?
I feel so very sorry for those PC supporters who insist that they don't mind checking and re-checking for updates to their firewall, anti-spyware and anti-virus utilities on a daily basis. I'm glad they have a hobby, and get to be "right" about something.
On the Windows PC's that are royally screwed up (and my, aren't there a LOT of them), I back up what I can, reformat and re-install, and wait until things slow to a crawl a few months later, yet again. It pisses me off, frankly, so I don't advertise my PC skills - I'm dedicated to the excellence of my clients' computing experience.
My clients don't want to learn a second career of PC support. They just want to get things done and then get the hell away from the computer. These folks use their computer as a Money Pump to run their careers, and they don't have the time or the budget to spend thousands of dollars over the life of the computer in sheer Aggravation Expense.
That's why I recommend Macs...
"InDesign is no more stable than Quark. For every person that says InDesign (or any Adobe CS products) is stable, there will be 10 others to say they are the worst."
Holy Toledo! What a truly ignorant thing to say! What's the address on that ivory tower of yours?
I've been an independent computer consultant for 24 years (and two weeks) now, and I've worked on Macs for a large customer base (currently 250-300 active clients, 90% of whom are designers) since 1985.
Here's the news from MY planet:
I've gotten more horrified, stress-filled and desperate support-calls concerning QuarkXpress 6.x since it came out than on EVERY OTHER TOPIC COMBINED. I've wasted hundreds of hours (no exaggeration here) that I will never get back, trying desperately to make Quark 6 dependable.
My business-model depends on my work being performed in a craftsmanlike way, so that I get lots of referrals. If I can't do that, I get very anxious, because I'm committed to quality work.
In reaction to the bucket o' bolts that is Quark 6, I shove my wonderful clients toward InDesign, and give them a list of local printers who gladly support InDesign. From then on, I serenely expect typical, easily-fixed font issues as the ONLY complaints that I have ever, EVER received about InDesign. Every person who has switched to InDesign has sailed onward with happiness, and has thanked me after switching.
To avoid anxiety, I no longer support QuarkXpress (any version) at all. Life is too short for such aggravation. Look on Google and find thousands of pages detailing how nasty Quark 6 is, and you will find maybe 1% of such complaints about InDesign. Shame on you for justifying your own pigheadedness and unwillingness to grow. You're hurting people here.
Mac vs Windows, no Real Difference?
Mac OS 7.5: Better than Tiger Will Ever Be